Customer Testimonials
Super friendly staff. My appt was quick and convenient and the waiting room is the best in town
Awesome service. You guys fixed all the problems with my truck & you did it quickly. You guys rock.
Great service from the moment we waked in the door till we left with the new car. Wouldn’t go anywhere else. Thanks to everyone at the dealership
Mark was fabulous to deal with - we would recommend him to anyone. Dealership made the entire purchase experience very smooth and simple.
They were courteous, friendly and efficient. They did an excellent and efficient job. Great value for the service provided. I will return.
I had a wonderful experience when purchasing my vehicle . Everyone was nice and friendly and very helpful
Awesome customer service once again Thank you for going above and beyond. See you next time
From start to finish everyone was professional, kept me informed on the progress on my vehicle.
Had a really good experience at brooksville gmc buick. Stone and Noah was very patient with me and both managers in purchasing my 24 seirra HD2500 ALC and at the end of the day gave us a great deal. Won't go anywhere else to service my vehicles or get them detailed at the freshwater detail shop located directly behind the dealer. Will be back again.
Very good to their customers and great service. I would recommend them to anyone. Thanks for your service!
We were blown away by the wonderful customer service we experienced. It all began with Kayce Lagala! If it wasn't for her, we would not have been there. She was the first dealer to answer our inquiry with a smiling voice of welcome, we've got you! Her assurance and professionalism was outstanding. When we me Stone we knew we were in capable hands. His knowledge of the product was assuring and he answered every question. We were happy to do business with him. Tonight I met with some neighbors and told them how You offered to bring the ...
Tony our service personal is fabulous. He is always kind and goes out of his way to make sure we are well taken care of
Started with Kayce, she was a life saver with her sweet personality and ability to laugh with someone who was in kinda dark place. Her willingness to help with whatever. Thanks Kayce. She met us at the door and introduced us to Tony who felt like an old friend and that was great. His thoughtfulness and never ending patience was so appreciated. I would certainly do business with y’all again should the necessity arrive. 🙏 thank you!!
Never had it run as smooth. Kayce started out by her part in my experience with your dealership by just being herself, she set us up with Tony Grima, the rest is now history
Noah and Denise were very professional and friendly. They made the process so easy and I would highly recommend Buick GMC
Donnie in service is awesome and thorough. Tom in collision is very knowledgeable and professional.
Amazing experience! I reached out to the dealership late in the evening and online. Kayce contacted me first thing the next morning and scheduled an appointment at the time of my choosing. I came I. And met with Bruce who was absolutely fantastic! I drove the vehicle, they worked up the deal, and I was out four hours later having purchased it. My husband was at work and couldn’t come in to sign until after hours so Bruce came to our home later that day and finalized paperwork and delivered the new truck. This was one of the absolute ...
Service team is awesome!! Love all the employees at the Buick GMC store! Great team!
Outstanding service. Donnie is always helpful. My family has bought 8 vehicles in 10 years .
Very easy to talk to keep me up to date on getting the part and set up a rental vehicle for us.
Very nice dealership felt comfortable the whole time I was there. People were really friendly and made it an enjoyable experience. Thanks to everyone
Allways able to take care of my service needs scheduled or drive in Thanks to all
Professional, yet cordial, advisors. Always willing to help understand the mechanics of the repairs. Also, very prompt with repairs.
Very friendly and helpful. Accommodating in emergency Great to have them in the community. I will return
Great service, very informative on everything I didn’t know, and made sure to make the car buying process as quick and easy as possible!
The most recent visit to this dealer was pleasant. The Service staff was courteous and professional. My vehicle spent much less time being serviced than originally anticipated .
Everybody that worked there. It's definitely very professional and a very good dealership to deal with.
Josiah goes out of his way, every time I have to come in. Great service from the entire crew! Thank you.
No pressure sales. How dealerships should be. The salesman and manager both did what was needed to make the deal without being overbearing.
The people that I dealt with were friendly and courteous I did not feel pressured at all and I would recommend anybody to purchase a vehicle there I think it was the best dealership I ever bought a vehicle from
Donna was very helpful, and knowledgeable. She followed thru with helping me. Seems to be buoy her work
Donnie does a great job he does everything he needs to do plus more and thank you Donnie
All the agents were great providing the help and support that I need for find the perfect car and financial solution for me. Their guidance made the entire process so much easier, and I truly appreciate how the team took care of everything, making sure I was comfortable with my choices.
The call transfer to service is terrible. I almost always to to voice mail. That part ducks, i would like more personal working the phones in service.
The service that was scheduled was performed on tin and in a professional manner, the waiting room was clean with all the proper accommodations
Pleasant staff, clean facility, comfortable chairs. Could use better update information on the visit. Everyone is helpful and acknowledges the visitors.
Have purchased five vehicles from the dealership and have always been very pleased with the service I have received. Always very accommodating. Great job.
Very friendly and very efficient. Took the time to explain everything to me. The best part was that service was free since my car is new
I just bought my 4th vehicle from this dealership and have had nothing but good service, from the sales staff to service.
I came in mostly just looking and wishing. I left with an amazing truck, capable of towing our new RV. Denise was top notch, and the best buying experience I've ever had. I usually hate car shopping, but this was the best experience. After purchase, Denise took me and introduced me to the service and parts departments directly. I will definitely recommend Denise and GMC Brooksville to anyone I know that wants to buy.
Donna is great she takes time to explain what work is going to done on your car or truck thx Donna
Great job excellent staff all the years I have came for sales and not one complaint from me thx
STAFF I encountered were professional, polite, and informative. Thank you Tony for taking care of my car especially in such a timely manner. I am a visitor in FL and couldn't have asked for a better choice to oservice for my SUV. Thanks!!!
Very prompt; friendly personnel; showed and explained everything that was done; excellent service. I highly recommend this company.
We were pleased with the quality and service we received. From sales to finance to service to customer treatment everything was exceptional. We will tell our friends and would not hesitate to go back ourselves.
As soon as you walk into this dealership, you are greeted with warmth and professionalism from all employees. If you have any questions they are right there to answer you and put your mind at ease.
Responsive, professional, quick repairs and we are happy with the results. They worked well with insurance company.
Tony went out of his way to help with my extended warranty and get it ok.
Great no problem. Coming there since 1995. Retired from GM Mich. Great people. I’always tell whomever wants a car go there. All my GM workers and those who aren’t go there.
Everyone was friendly and the work was done quickly. I have had several encounters with this business and all have been great.
The staff is very helpful, courteous, professional and kind. You stand behind your word and my car has always been returned in better condition. Thank you for your services from a loyal customer.
Tony was honest with their findings about the ac unit service was a quick dx and I could come back with the coupon anytime
Very pleasant dealership everyone was nice especially Josiah he was awesome knowledgeable , helpful etc. nice vehicles to look at in lot, very nice trucks and a good lineup of Buicks, I will definitely be be back.👍
Scott Clark and the otherd on the team at Brooksville GMC Buick are all top people. They are most helpfull. They never showed lack of enthuseasm answering questions or just being helpful. We have two automobiles, both purchased at your store. Keep on keeping on. Thank you
Donnie was great. It was a very pleasant and enjoyable experience. I would recommend your dealership to anyone that is interested in owning or having a Buick serviced.
Scott and Joe easy to talk with.They made the vehicle swap easy.I would deal with them again.
It was clean, the sales employee and manger were polite and helped us with the best deal they could provide us.
Always fast and amazing service! Love coming to this dealership and will continue to do so!
Friendly staff. Clean showroom and service waiting area. No high pressure sales tactics. Very helpful in finding the vehicle you want.
The dealership has always been pleasant and accommodating. I look forward to continue using your dealership.
Vehicle was taken in on time. Waited two hours for simple oil change and car wash. I'll probably not return to the dealership for future service as it's an hours driver to get there. Thanks
Denise was my sales person who was very professional and knowledgeable couldn’t do enough to make me happy
It was taken care of I thought it took a little longer than I expected to repair a tire
Excellent service, no pressure, warranty options fit our expectations. I woul definitely recommend Tony to friends and family
My experience at Buick Brooksville was amazing. They had great customer service and a family environment
They were very friendly and very helpful. I purchased my Buick from Rick Matthews and very happy with it 🙂
The personnel are courteous and informative. They explain what repairs they will do before they do them.
Service appointment was easy to setup, and service was completed in timely manner. All staff were friendly and easy to work with.
Scott and Noah made the experience painless and made me feel like family no pressure just a good car deal. Gave me KBB on both vehicles very happy!
Donna is fine. Dealership bad 2 1/2 hours for oil change is bad bad
It was very friendly. People were all real nice and you had a nice waiting room and refreshments.
The dealership is very friendly to serve your needs. The waiting ares is very clean and pleasant to be in.
Very professional and courteous. I appreciated the helpfulness with my service and providing a ride to complete my maintenance. Jim the driver of the courteous van was very personable and represented your business in a very positive manner.
Danette was so kind, professional and knowledgeable. With my unique buying situation she went above and beyond to get me the car I wanted and needed. She was a blessing to my buying experience.
Donna Corlew has always been a very professional and knowledgeable service rep for me. She once diagnosed a problem I was having where I could not gain access to my car. It was because the key fob for my gym access was interfering with my car's key fob. No one else at this dealership or elsewhere could figure out that problem. I value that kind of knowledge. On this visit, everything went well until I left the dealership after having routine maintenance...oil change, tires rotated, etc. They said I needed a new air filter for the engine, so ...
Reliable service department, can always get an appointment when I need one. Very nice waiting room.
The dealership took my car without an appointment. The time it took to find and fix the problem was shorter than expected. I was pleased with my service.
Service was good. Service was good service was good. Service was goog nice job service department
Tony took care of scheduling,got my car in for service and back to me in a timely manner,no worries,Tony is to thank
Scott was extremely helpful and showed my wife and I several trucks before we found the one we wanted. He worked all day with us to get the deal done. Awesome customer service
Very clean and professional looking. Staff was very courteous. Took care of my problem quickly.
It starts with Donnie Pelham the service writer. He kept me informed ordered the part. Let me know when it came in scheduled it for my convenience and it’s just an all-around great employee.
Dealership in a whole was outstanding! Everyone was very courteous and didn’t try to over sell what I was looking. They always targeted my needs. I would highly recommend this dealership for your next vehicle purchase. BTW this was my first GMC I EVER BOUGHT!
Very professional people. Made the purchase process easy. They listened and understood my needs. Then matched me with The perfect vehicle. Follow up to sale has also been impressive.
We took my car in earlier then my appointment due to a funeral, very accommodating.
We are very pleased with this dealership. They are very informative and very professional!!!yeah
Awesome staff and clean I own a Mustang and Tundra and go there fir oil change and tire rotation
Josiah and the crew at GMC Brooksville always take great care of my truck. Prompt and friendly service.
They always do amazing work. They take extra special care of my care. I won't go anywhere else for my service.
They are always very professional and helpful. Brooksville GMC takes very good care of their customers.
Great place to buy, or lease. Terrific sales, service, finance. Everyone ready to help whatever your needs
Friendly, knows the product, good commination before the purchase and after purchase. Made sure vehicle was good.
Excellent communication with Donnie Pelham the entire process. Service was completed professionally and they treated me very fairly on the price. Highly recommend.