Customer Testimonials
Everone involved in this sale was very efficient and very courteous. Will deal with this GMC dealership again.
Very courteous and professional service. They are honest and don't try to upsell you on what's not needed.
One of the better buying experiences I have had. I had truck and trailer dealerships in 3 states and understand what it takes to have good customer service and this dealership did great!
Always good fast efficient service. Service department doesn't pressure to upsell extra services. Timely reminders of needed service is appreciated.
Donnie and the team went out of there way to squeeze us in and get us back on the road.
A pleasure to deal with those who made buying a car a pleasure. They all went above expectations.
I got fast and good service at a reasonable price. Donna was friendly and helpful
Donna is concerned about her customers. She took time to solve my problem. I would advise anyone to go to the service Dept.
Bruce was honest. Probably the last salesman on earth to be honest. I know there is a whole team that made this possible. At the end, they gave me options, which i really liked alot. Oh, BTW this question: How was your vehicle home delivery from this dealership? Answer: What the freak? I am not even sure what your asking. Well.. since they did not deliver it to my home.. my answer is: Moo. (because that is what a cow says when you talk to it, it has no idea what you are saying)
The purchase of our new vehicle was a very pleasant experience. Stone was very helpful.
I have nothing good to say about our experience. Will not be back. Partially my fault, we should have just got up and walked away.
Customer lounge is always clean and comfortable, service advisors are always transparent. Always have a good experience when getting my vehicle serviced.
The purchase of my new car was a pleasant experience. Bruce was super helpful and made the process very smooth and stress free.
Brooksville is twice as far of a drive as the dealer I purchased my Buick from, but it is worth it for the people I have delt with. Horrendous purchasing experience in Homosassa, but nothing but the best Parts and Service departments in Brooksville!
Bruce went above and beyond helping me. I can in with an issue and like I said he went above and helped me out.
The best service that’s why I drive 2 hours to use them my area I live doesn’t compare
Great service experience, Tony kept us informed on status of repair, and all went well, problem was resolved.
The service done was satisfactory but when my wife paid and got the keys the vehicle was not easy to find. The vehicle was parked over by the body shop and blocked in by other vehicles,
Extremely professional. Provided guidance and assistance throughout the process. They were knowledgeable and courteous. Would definitely recommend them in the future.
The experience was smooth and easy and Danette was a pleasure to work with. I'd definitely recommend this dealer in the future.
Professional and efficient.nice waiting area so wait doesn't seem that long.very friendly.
Staff was friendly and inviting. Sal was very pleasant and very knowledgeable on the vehicle I purchased.
Great and fast service, also the sales team worked hard to get the vehicle that I wanted. Thanks Sal
One of the few times I left a dealership after buying a new vehicle a feeling like I got a good deal. Carlos Rivera could not have been any more helpful. Thank Again
Mark was so nice to work with and helped me get the best deal I could.
A very friendly, knowledgeable, professional dealership. I feel the warranty package offered on a used vehicle is superior compared to other dealerships. Everyone I encountered took the time to answer my questions and listen to my needs. I love the no pressure sales experience. So far everything has been perfect and I would recommend this dealership to friends and family.
Great service and he made it easy. Sal my sales person also was a great fit.
Josiah and the team got us back on the road the same day after an unexpected breakdown and luckily it was covered under warranty. I highly recommend this dealership!
Bruce Hurst was outstanding, finance department was exceptional and very professional and knowledgeable on the entire process. Noah (sales mgr) came across a bit to impersonal and a little negative with some messaging! Dealership as a whole was outstanding and I would recommend to others! Bruce went above and beyond and scheduled a concierge to visit with us at home to go over all the electronics and features of the truck!
I had a very pleasant experience with this dealership. Everyone was very professional. Denise was a super salesperson. I would definitely recommend this dealership
System was down (phone and network) for the whole week. Delayed sales process and created longer wait for paperwork
Carlos was personable and helpful through the entire purchase process. His knowledge and willingness to share his knowledge was of great assistance, we will look forward to future opportunities to work with Carlos.
Josiah was very professional and helpful. He kept us informed through the computer system outage and contacted us once the repair costs were available. He made sure we had transportation from the dealership home and arranged for us to be transported back once our car was ready. Jennifer made sure we got the coupon credit available to reduce our expenses.
Donnie was very professional and knowledgeable abut the car he explained what was wrong and how they were going to fix it.He got me a ride from the dealership
Very professional they always schedule me in right away and complete the work in a timely manner. Keep up the good work
Have always felt comfortable with sales and service at this dealership for six years since first sales contact
As I have stated before these guys have it down to an art and again they performed as expected.
Did a great job repairing my 2003 gmc pickup in order to allowed me to make my trip back to new England safely.
Exceptional Car-Buying Experience at Buick GMC Brooksville
I recently purchased a 2016 Toyota Sequoia Platinum from Buick GMC Brooksville, and I can honestly say this was the best car-buying experience I've ever had. From the start, Caroline in Internet Sales was incredibly responsive and made sure I had all the information I needed. She got the ball rolling quickly and efficiently.
Bryan, the Sales Manager, followed up with me shortly afterward and answered most of my questions over the phone. What stood out to me was how willing he was to text back and forth, which I truly appreciated since ... Read More DealerRater - May 10, 2025
Great service I'm not sure they addressed any recalls I have had letters about
I love my car and its features. Thank you all for your service, Lisa. BUT, I don't like that you have to have fifteen words to submit a survey!!
I brought our Ecore in for a routine oily filter and tire rotation. It took over an hour and three quarters to complete the work. This dealership needs an express oil and filter change service.
My wife and I are very satisfied with how we were treated by each of the departments that assisted us with purchasing our Buick Envision. The salesman, Mark Mercer, answered all of our questions. The sales manager Noah Matz, worked to obtain our business as we negotiated to reach what we considered a fair trade. John Soldo who wrote up the final paperwork and contract was very helpful in explaining Leasing. Also, about 8 years ago we purchased and Enclave from Mathews Buick (the same dealership) and Carol was surprised to find the same service manager Tom Deem. So, Yes, we ... Read More DealerRater - Apr 30, 2025
Very respectful dealer great job oil change .No problem with appointment Great deals hip. Thanks
Denise was just awesome with us. She gave us space and was always right there when we needed her. We were very happy with our experience and will definitely hit this place up again next time we are looking.
Didn't have Donna Corlew as my service representative I had Josiah Maher and he was five star, took care of me immediately.
Dealership was nice..
George was good going over everything when it went from a lease to a purchase
John started with the lease to close on the red truck got delayed when changed our mind to buy a Buick Enclave.
Then we went to Howard
Great closing which was a lot of paper work on trading of the sequoia and then a lease then a purchase.
Howard was Great and handle all three transactions again to get us in our Buick.
Thank you to all who where involved even the girls that helped Mike learn about the computer and answered ... Read More DealerRater - Apr 27, 2025
Everyone is always so nice and helpful, I love doing business with them. Thanks for everything.!
There was a small dent in the used vehicle I purchased. As promised Joe the sales manager took care of everything. I am extremely happy. Thank you Joe
Great, Denise did an excellent job from beginning to end. Very professional, great knowledge of the vehicle kept me informed on every step of the process. Walked me through the settings of the DIS. Have been a costumer for many years, This one was the best. Same goes to Charlene. Dennis Whetstone
We were ready to leave, not finding the right truck, when Bruce tracked us down to see one that has just come in on trade, turned out to be THE truck I'd been looking for ! 👍
It is probably my fault, but my offer was based on a selling price of $45,???.00. Probably my fault but i was unaware that you took another $2000.00 off because of myself owning a Ram. I offered $13,731.55 because i Thought the selling price was $45,???.00 . If I knew the selling price was $43,???.00 I would have offered $11.731.55 basing it on my trade value of $35,000.00. I more than likely am finished with Brooksville GMC and Buick.
Price was very good...Tony and Charlene are top notch to deal with amd made my purchase seem less
Denise was awesome! Loved working with her, friendly and very helpful. Would definitely recommend dealership.
Donna was very helpful with the problem with my vehicle. She was friendly and treated me with respect. So far since we bought our vehicle in May of 2023 we have received efficient service and care. Thank you.
Denise is amazing. She really knows her stuff. As long as she works there, we will always be a customer
Great service at a reasonable price. I needed an oil change and tire rotation. I waited for the job to be done. It took less than an hour. Waiting room is nice and clean with beverages and snacks. Very happy Donna Corlew and the dealership. I will be back.
I had the pleasure of working with Sal and Joseph. They both tagged teamed to make this a great experience
Josiah was very helpful and understanding of my concerns . Would definitely recommend to family and friends .Thank you and the tech that corrected my issues was great. He stayed late to get it done as I was leaving town and needed my truck.
Service was done on a road damaged tire, when I got home from the service the GMC Wheel hubcap was missing. So much for Quality control on a work item and a part was missing. Yes I had to go back and get it replaced at no cost to myself. Thanks.
The best experience I have ever had purchasing a new vehicle. Service was excellent. Thanks.
Donnie did an excellent job. Took my service plan I purchased with my vehicle. Called company and got approval for work needed and help me get ok to replace key Bob. He took the time to make it work for me. The dealer I purchased the car from never did this. Thank you. Took a lot of stress from me.
Very helpful and understanding of my concerns . Would definitely recommend to family and friends . thank you
I just bought this truck in January. Now it has a recall. So I called and asked them about the repair. They said yes there is a recall and made an appointment for me to come in to repair the grill. I went in on the day schedule. Sat there for almost 2 hours. Only for them to tell me. I will have to come back. Because they have to order a new grill. They also took the top half of the grill off. So now it looks like. I have been in an accident. Just poor service and a poorly ... Read More DealerRater - Apr 13, 2025
Charlene and Denise did a fantastic job. Excellent guest service. Denise went over all the features of the new car. She paired my phone to the new car. She also made sure that the car had the Onstar. She explained all new items that my old car did not have on it.
Denise did a fantastic job explaining all the features of the new Buick Encore 2025. She paired my phone to the car so I could call people will driving and have my hands free.
Everything was perfect. Denise did a fantastic job explaining all the car features. The sales people were all very polite and professional.
Everyone one at the dealership was great , I’ve bought numerous cars from this dealer . send cookies now
Fast, professional and friendly service. Also a very comfortable waiting area. Not to mention the water, soda and snacks.
Noah, Denise and Howard were very easy to work with. They were all very professional and helpful. We were driving away in our new truck within 2 hours of arrival. I have already recommended this dealership to a friend.
Very professional staff. Informative and inviting. No pressure. Answered all questions ….this is my third Buick. Service area is extremely easy to get appointments and work with in the past
Stone was amazing!!!! He was very helpful, knowledgeable and attentive to us. I would recommend Stone to all my friends
Donnie is very professional, knowledgeable, and courteous. He always understands the needs for my service and keeps me informed on status of my service.
The step were very great. They work with you and everything was in speedy condition. The car was spotless. They cleaned it.
Scott was extremely pleasant, very informative and willing to help.He did a follow up which was appreciated. I look forward to my relationship with this dealership!
Great job everyone! Your team is kind, helpful and communicate. Thanks for an exceptional job!
We visited early in the morning mostly just window shopping to see our options. Denise was very helpful and got us into a new car the same day.
The dealership is friendly knowledgeable. Our salesman was great. The service department did good job installing tags.
Had great service throughout the entire process. Very courteous and helpful finding a vehicle that met my requirements.
quoted a price to fix my vehicle that was two times higher than the one that fixed in at another garage
Everyone was very pleasant and helpful. Waiting room was very nice and clean. All a pleasant experience
The service department is friendly, courteous, professional and very knowledgably on my vehicle. Service was prompt and met my expectations.
Dealership is always great and staff is exceptional! Love taking my vehicle here. I highly recommend to everyone!!
it was very clean with great people working for this dealership this is our 3rd envision and very happy
Everyone very nice. Did a great job with vehicle. Even had to turn around and come back because on message on the panel
Dealership was professional, no pressure, worked with us were we got a deal we could work with. Happy with the dealership the people and our new truck
Awesome. I have been coming here for over 30 years and it just keeps getting better.
All staff are so courteous & friendly. They are knowledgeable & answer any questions you have. The person at the cashier is great.
I would rather not have a package put in my purchase that I didn’t ask for.
Donna Corlew Is a gem, a knowledgeable woman, and she gets it done! These days it’s hard to find anyone who is a person of their word Donna is that person.
Great service. Easy online scheduling. Job done as they explained Just me updated on progress along the way
The staff are very friendly and kind. Waiting area was clean. I was satisfied with the experience. I will continue doing business together.
Great great great great great great great great great great great great great great great
Dana Wilkes was very helpful. It was a pleasure to do business with him and the rest of the staff.
The staff are very friendly and helpful. I was very satisfied with the whole experience.
Service was fast and friendly. Service waiting area was clean. That is all I have to say.
The team at Brooksville Buick, GMC are great, treated my wife and I like family. We will do business together again.
i went to go get my oil change and they offered me a free car wash. i ended up sitting in the waiting room for 3 hours and when they heard my husband complaining about how long it was taking donnie came up to me to tell us that our car was almost done and that they were running it through the car wash. 15 minutes go by and we get our keys back and our car wasn’t even washed… like at all. why would they offer a car wash unsolicited, say that our car was about to be washed, and ... Read More DealerRater - Mar 12, 2025
Donnie is the reason I have all my cars serviced at your dealership. He puts up with me and never gets upset with all my continuous questions. Thank Donnie for me!
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