Customer Testimonials

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DealerRater Feb 14, 2025

It was smooth and easy to get my new vehicle. I thought I would have to wait to get it the next day but didn't

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DealerRater Feb 13, 2025

Always have exceptional service-- whether buying a vehicle or having one serviced. Professional, friendly and knowledgeable employees in all departments of the dealership. Shout out to Tony (service) for getting me out when I needed instead of having to reschedule.

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DealerRater Feb 13, 2025

I stopped in and was immediately greeted with the warmest welcome. I was just looking at that moment and not really wanting to purchase . But…..Because of Bruce Hurst and his helpfulness I actually found the vehicle that would fit my needs. There was no pressure whatsoever. I was able to make an appointment for the next day to bring my fiancé back. Bruce took us for a test drive and answered all of our questions. I was giving up my 2500:Chevy HD and needed something comparable. I was given a very fair trade in value for my truck. You ...

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DealerRater Feb 13, 2025

I think your dealership is very clean very nice.The people there are very polite with every thing service writer Tony was excellent I have no problem I had my oil change and maybe in couple weeks I'll come back there For my truck brakes need to be fix. All yours service writer are execllent.

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DealerRater Feb 13, 2025

I have dealt with Mr. Pelham for many years and he has always been courteous accommodating , and knowledgeable . He is a real asset to your organization .

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DealerRater Feb 11, 2025

They took my car in even though I did not have an appointment. My visit was for my concern about my tires which I had purchased there.

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DealerRater Feb 9, 2025

Clean, nice drinks ,interactive,nice car wash also. The team for assistance is very much aware we need to know what's going on,I personally like that.

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DealerRater Feb 6, 2025

Leased for the 3rd time Friday. Tony G has always been honest and dependable. Never tries to over sell. Reviewed everything with us. Had the answers we needed. Next lease will be with Tony as well. Thanks for everything Tony

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DealerRater Feb 5, 2025

Easy old school buying and selling with none of the online store smoke and mirrors.

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DealerRater Feb 3, 2025

Met with Denice and she listened to our request for a used car with low mileage. She took us right to the one we bought and had me take it for a ride going on some uneven roads to see how it rides and handled. Love my car ♥️

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DealerRater Feb 2, 2025

Donna was extremely helpful with arranging the diagnostic tests for my vehicle. The service lounge is always clean, comfortable and well stocked with refreshments.

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DealerRater Jan 31, 2025

Honestly Bruce H. Was exceptional, we almost walked away from the car we wanted but he was so willing to make us feel like we were also getting a deal. Was so welcoming with even our children and I couldn't have asked for a better first time experience thanks to him.

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DealerRater Jan 30, 2025

She was very helpful and answered any questions I had. A was kept up on how long I had to wait.

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DealerRater Jan 30, 2025

Donnie Pelham was Great ,My vehicle was fixed promptly and ready when I arrived . The Dealership has a very pleasant staff. I am glad I no longer go all the way down to New Port Richie for service.And Sal is a amazing salesman.

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DealerRater Jan 30, 2025

Donnie Pelham was my contact person. He did a fine job of keeping me informed. The work performed on my Buick was quite satisfactory. What one would expect.

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DealerRater Jan 29, 2025

Your dealership is by far the best that I’ve experienced with GM dealerships. I wish you would move to Southern Michigan.

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DealerRater Jan 29, 2025

We very much appreciated the fact that the service rep and all at the service department followed up to resolve our issue.

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DealerRater Jan 27, 2025

This is the second vehicle we have purchased at this dealership. After a terrific test drive with Sal, he and Noah helped us craft a great deal. Howard made the financing quick and easy. Jennifer was able to answer all my questions after delivery. This is now our go-to family dealership!

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DealerRater Jan 26, 2025

Work on my truck was done well. But after they replaced a blind spot monitor for $385 that was working fine when I dropped it off for the body. It did not sense other vehicles behind me. I returned my truck and asked about it, I was told that it usually a plug and play replacement they hooked it to the scanner tool and told me all was good and it probably needs to be reprogrammed. I brought the truck back in and dropped it off overnight,so it could be reprogrammed. I was disappointed that they than charged me to ...

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DealerRater Jan 26, 2025

First time at this dealership and I am impressed with the professionalism and customer service. Will definitely be returning here for my next service.

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DealerRater Jan 25, 2025

I am always treated like I am their number 1 customer every time I visit the shop

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DealerRater Jan 25, 2025

Visiting the dealership was just a whim, no idea we would make a purchase. We love our Yukon Elevation. Observation with service area and parking- way too many vehicles and no drive around the building option. I literally had to do a 3 point maneuver to back out of a handicap spot in front of collision center, then a truck and trailer decided to park and block the way out. Could not turn to go to service because of a tire monitor system issue with my brand new vehicle. Had to service advisor get my vehicle out from under the service ...

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DealerRater Jan 25, 2025

Fair, friendly, honest, very professional, thorough, Clean, accomadating convenient, provides transportation when needed works with you

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DealerRater Jan 22, 2025

The service has always been great since I first started going there. I refer my friends to buy their vehicles there.

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DealerRater Jan 19, 2025

I heard about this dealership thru word of mouth. I am very pleased with the results not only with the service department but the sales department as well. Prompt, very polite, professional, very social and engaging. Always willing to assist you with discounts and ways to save you money wherever possible. I was a Chevy guy and now I am a Buick guy as well. I will continue to endorse this dealership not only by word of mouth but by continuing to have my cars serviced here as well. I like the goodies given out in the waiting areas as ...

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DealerRater Jan 17, 2025

Excellent service and attention to detail. They really know how to take care of a client.

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DealerRater Jan 17, 2025

Very pleased with their customer service. My vehicle was ready when promised. Also did a free car wash.

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DealerRater Jan 16, 2025

Our sales person Dannett was fantastic. She was very knowledgeable and a personal. She went above and beyond to have the car we picked ready for us.

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DealerRater Jan 16, 2025

Donnie's always happy to help. He's always quick too find the information needed

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DealerRater Jan 15, 2025

Love the staff and the service department. very helpful. Always attention to detail when letting me know what's going on with my vehicle. and good communication about my wait time if its taking longer than expected.

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DealerRater Jan 13, 2025

Denise and Howard were absolutely amazing. Denise was not a cars sales person she was there to help me find exactly what I wanted not sell me something. Everyone there was so nice. Highly recommend Denise.

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DealerRater Jan 12, 2025

Donnie Pelham has been very helpful taking care of service for my vehicle. Friendly and excellent work!

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DealerRater Jan 12, 2025

I have purchased three trucks from this dealership and it has always been a pleasure. And Mark Mercer was exceptional.

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DealerRater Jan 12, 2025

Always very polite and helpful and still waiting area is very nice. All the employees are very helpful.

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DealerRater Jan 11, 2025

BRUCE HURST THE SALESMEN WAS VERY HELPFULL AND VERY NICE HE WENT OVER EVERYTHING ABOUT THE TRUCK AND I WAS HAPPY THE TRUCK IS BEAUTIFUL AND ALL MY FRIENDS LOVE IT'

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DealerRater Jan 9, 2025

Dealership is always great treating their customers. Donna always knows what I come in for and make sure it gets done. Tony from sales is a great man and sales person in glad he sold me my vehicle.

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DealerRater Jan 8, 2025

The dealership has changed dramatically since my last visit many years ago. I returned back because of Sal. We purchased multiple cars through him at another dealership - we know who he is, his skill set, passion, commitment, dedication, and approach towards his guests. He is the consumate salesperson who generates very high ratings in customer satisfaction. John and Noah were very pleasant, accommodating, and articulated the financial pictures clearly. Overall, it was a very pleasant buying experience. I know full well I will be taken care of for any and all reasons. I am pleased with the purchase for ...

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DealerRater Jan 7, 2025

Service was great as always. My only complaint is that it was an hour and a half for an oil change.

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DealerRater Jan 4, 2025

Very well ran, took quite awhile to make purchase but all was explained Already recommended to someone

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DealerRater Jan 4, 2025

Great Service department and great service advisors. Highly recommend Buick GMC Brooksville for all service, sales and body shop needs

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DealerRater Jan 3, 2025

Every time I service my vehicle, they are very professional knowledgeable and courtesy with me.

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DealerRater Jan 2, 2025

Always found that they do a well job in keeping my Terrain in good working condition and ensuring that they notify me if I need to pay special attention to potential maintenance issues.

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DealerRater Jan 1, 2025

Had a great experience having my Cadillac serviced at this dealership. Easy to schedule and very nice people to deal with..

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DealerRater Jan 1, 2025

Our Salesman, Stone Quevli, was professional and extremely knowledgeable. Everyone we encountered at the dealership was friendly and helpful.

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DealerRater Dec 31, 2024

I was totally happy with the service I received…no complaints at all! The repair was quick and I felt I wasn’t being taken!

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DealerRater Dec 30, 2024

My recent purchase experience was excellent thanks to a very good sales rep, Sal. He had been recommended. He never “ sold” me a car but he allowed me to “ buy” a car! That’s professionalism! The access drive from the road could be marked more clearly. If there is a car close behind as you exit Cortez there’s a danger of getting rear ended as your brake . If you miss the entrance driveway your turn around on Cortez is difficult.

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DealerRater Dec 30, 2024

I give my sales agent 10 stars! Showroom was immaculate. Every person I saw said , hello. Access from the road is a nightmare!

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DealerRater Dec 27, 2024

Great dealership we are always pleased with Donnie keep up the great work looking for the next time thanks

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DealerRater Dec 27, 2024

Your dealership would benefit by following your sale rep style in sales. Daniette is a class act . Patient poised and relatable . I consider myself fortunate to have a sales rep like her.

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DealerRater Dec 25, 2024

One of the best service visits I have ever had. The ease of dropping the car off being notified when it was midway through the process, and when it was completed was effortless.

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DealerRater Dec 21, 2024

We have never been treated so well when we have purchased a vehicle. I love that your dealership is smal and very personable

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DealerRater Dec 19, 2024

Couldn't have been more pleased. Everyone was super nice and I love my car.

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DealerRater Dec 16, 2024

Order a new 3500 at4. Got the new before expected. All went well with ddlivery

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DealerRater Dec 14, 2024

Very professional and great place to purchase a vehicle. Ask for Stone he was fantastic

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DealerRater Dec 11, 2024

Danette makes the dealership twice over! Professional polite just a wonderful human being. Sharp too!

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DealerRater Dec 10, 2024

Very cordial, efficient and BUSY. Willing to explain the service needed and tell you just what was done

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DealerRater Dec 10, 2024

Very good service dept. they keep you well informed on what needs to be addressed with your vehicle

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DealerRater Dec 10, 2024

They did a great job getting my truck fixed with a day to spare before I left to go home.

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DealerRater Dec 9, 2024

The Delershlp is great all personal are plesent and knowledgeable and are great to work with

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DealerRater Dec 9, 2024

They are helpfully try to be accommodating which is hard cause I work 80 miles out of town and Sat is basically the o n ly day I can get there ,but they have taken my SUV in on an emergency when hurricane Dorthy(?) Came through in early August !! Thanks !!!

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DealerRater Dec 9, 2024

They are very informed about their vehicles. And are patient with their customers.. we used sales person Danette before and will use her again.

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DealerRater Dec 9, 2024

I already responded to a survey from you right after my visit. I expressed my dissatisfaction at waiting 3 hours for my car to be done with no updates on progress. When I inquired at the billing window for someone to check, it was discovered it had not even been started yet. No one had bothered to tell me that. I sat for 3 hours! After I was told it had not even been started, I was offered a ride home and then back when it was completed. That could have been done if anyone was checking on the status. I received ...

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DealerRater Dec 8, 2024

Staff is very professional and friendly, they are very good at keeping you informed of what is happening

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DealerRater Dec 8, 2024

Didn't have an appointment. Needed a new battery. Got me on no problem! Thank you.

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DealerRater Dec 8, 2024

The body shop staff was amazing. Brian walked me through the process and over delivered

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DealerRater Dec 8, 2024

They always do the very best they can for the customer no matter what the problem.

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DealerRater Dec 7, 2024

I’ve been dealing with Donnie Pelham since I bought a GMC Terrain in 2012. I’ve been satisfied with the service I’ve gotten. When I’ve driven in there with an emergency, he has fitted my car service in. I do appreciate his service. I’ve had mostly pleasant experience at your dealership and will continue to use them, I hope. Mary Smith

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DealerRater Dec 7, 2024

Josiah was so helpful, his estimate was right on and the timing was good. it’s the best dealership I have ever been to. They have a very nice waiting room, coffee, water & pop, snacks & popcorn.

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DealerRater Dec 7, 2024

Always very professional and attentive. Seems to be genuinely concerned about my issues. I will definitely recommend

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DealerRater Dec 7, 2024

Me and the wife were treated great. I feel the process takes too long. Spent many hours waiting for the process to be completed. I was pushed into taking delivery and had to come back for various dealer add ons.

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DealerRater Dec 7, 2024

Very helpful on what needed to be done to my vehicle and did a great job with the work

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DealerRater Dec 7, 2024

Hi knowledge and professional manner is a cut above. Hegot me in and out in no time.

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DealerRater Dec 7, 2024

They completed the recall during the scheduled time while I waited. I have nothing bad the say about this dealer of the personal I worked with

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DealerRater Dec 7, 2024

Tony was very communicative with me regarding the status of my car. He arranged for a rental car for me and returned my car clean and sparkly. He was professional and knowledgeable in his field.

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DealerRater Dec 5, 2024

The dealership was good. Service is slow, it should not take 2 1/2 hours for an oil change and tire rotation.

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DealerRater Dec 5, 2024

Excellent. I made an appt and they took me as soon as I arrived. Oil change and tire rotation were completed in less than an hour. Again, excellent!!

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DealerRater Dec 5, 2024

I was pleased that they could fit me in without an appointment. Service was completed in a timely manner and I was very pleased.

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DealerRater Dec 4, 2024

Engine light flashed steady on dashboard, brake pedal locked. Called Mr.Pelham he advised me to call GMC Roadside service. Two hours later the battery was getting replaced. Thank you Donnie.

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DealerRater Dec 4, 2024

I recently purchased the 2024 GMC Sierra 2500 HD AT4 from Buick GMC Brooksville, and I couldn't be happier with my decision. The entire process was seamless, and the staff was incredibly knowledgeable and helpful.

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DealerRater Dec 4, 2024

Very nice dealership. Denise was very attentive and patient with me. I was very pleased.

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DealerRater Dec 4, 2024

Donnie always follows through on our service contracts to verify everything. Outstanding service. Best dealership in town.

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DealerRater Dec 4, 2024

I had a wonderful experience at this dealership. Tony the salesperson was wonderful and so was the sales manager. Also, the finance officer made everything go really smoothly. And I got a great deal on a used Jeep. Leda

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DealerRater Dec 3, 2024

Words can not explain how happy I am to be a part of this Buick dealer. They are the best people, ever.

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DealerRater Dec 3, 2024

Wonderful atmosphere & clean environment, very friendly staff. Donnie alway’s keeps me informed when my vehicle is in service .

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DealerRater Dec 1, 2024

Always very helpful. Service is great. Theytake time to research problem. Donna is th Best!

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DealerRater Dec 1, 2024

The young lady at the cashier desk is a hidden asset! Great service, happy lady!

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DealerRater Dec 1, 2024

Service is excellent. Lady collecting money noticed I had issues walking, came out from behind window, picked up my bag, opened the door for me and made sure I got to my car. Thank you!!

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DealerRater Nov 30, 2024

I absolutely despise car shopping and sadly, I don’t trust most sales people due to past experiences. However I will have to say that my experience with Anthony Grima at Buick GMC in Brooksville was a good one. Tony treated us with respect, and I never felt pressured to make a decision. Overall this was a good experience.

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DealerRater Nov 28, 2024

We were treated very well, our questions answered. The salesman, Bruce was excellent. We are pleased with the service.

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DealerRater Nov 27, 2024

Fast and efficient. The waiting room is comfortable to wait during a service call. Thanks!

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DealerRater Nov 27, 2024

Honest, straight shooter dealership. The price negotiated on the phone was the same when arrived to test drive. No surprises!

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DealerRater Nov 27, 2024

Great visit as usual. Everything was done in a timely manner and everything was explained to me.

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