Brooksville GMC made my experience seamless easy and pressure free which was a concern of mine as this was by far the largest vehicle purchase I had made so far and was, very unaware of how buying from a dealership works. I felt as though I was not being cheated because of my lack of knowledge thanks to the salesman Daniel Rule. Daniel had the truck detailed. Full of fuel and even personally drove the vehicle to my home as I drove my 2nd vehicle home to make attaining the vehicle absolutely a stress free situation. I’m very very pleased

Because of the GM strike the parts were not available. As soon as they were available to or quick to repair.

They were very friendly professional and delivered on what they promised. I am going to take my vehicle there for service from now on.

Great service , work done in a timely manner , everyone is very polite and courteous. The whole experience is a positive one , that’s why I always bring my car there

Toney was a pleasure to work with he explained everything about the car and financial matters

Best salesperson we could have had. Friendly, helpful, knowledgeable, took her time, not pushy, with a lovely personality. She had some concerns about us driving home at night and without telling us, she followed us home to see that we arrived safely. Definitely an asset to the company.

I was treated nice all questions I asked anwerswerd service was quick and I was satisfied..

Denise, Charlene and John are amazing! Competent,knowledgeable and helpful. Enjoyed working with them!Thank you.

Very professional with a family atmosphere! Got me in and out in an hour! Donna my service advisor was excellent throughout the whole process!

The service, sales and body shop were so nice. Very helpful and pleasant and very knowledgeable.!!

The dealership and particularly the sales staff were knowledgeable and very straightforward. Danette is awesome. John in finance is really good.

Friendliest people to ever deal with, easiest deal I’ve ever made and didn’t have to spend all day to make it. Attention to making sure we understand our vehicle is with all of the features is outstanding. Thank you to Denise and the team at the dealership!

The staff always courteous and professional. Extra goodies really nice too. we went to Buick/GMC and will continue . To shop and buy her next car there.

Where do I begin.. we were referred by a friend. We live 4.5 hours away in Ft.Lauderdale. From the minute we made contact with James Norris, our experience has been nothing but perfect. When we first reached out, the vehicle we wanted was in a rail yard in Michigan. James kept us updated on every move the vehicle made until it arrived on the lot and we got a call as it was rolling off of the truck. Some modifications needed to be done and I thought for sure it would take weeks, but nope!! 1 day!! We made the 4.5 hour drive and finally met James in person. James was very personable and kind. He made sure we were happy with everything. The knowledge James had of our vehicle as he went over it with us amazing. It was overwhelming and I sure we forgot some but James made it clear we could call anytime with questions. I rate our entire experience a 12 out of 10 and would definitely recommend others from our area to make the drive. Well worth it. Almost forgot, it wasn’t just James… it was everyone we dealt with. Amazing customer service!!!! Thank you!!!

Excellent customer service in Sales and in the Service Dept. Couldn't ask for better people to take care of you. They are the best I've seen dealing with car dealerships. We'll be buying our next vehicle at GMC Brooksville!

Best experience ever with a dealership. Have had really bad ones but not at Buick!

Larry was very friendly helpful and knowledgeable in the sale of my new truck. I’m very pleased

Salesman Larry was terrific in handling the sale and answering our questions. Nice people to do business with and paperwork went well and we drove home with our new car and love it.

Great service and very nice people to do business with and they don’t try to up sell when they service my GMC pickup

Second vehicle we bought from them. We’re loving the car and the buying process was smooth.

This was one of the most pleasant car buying experiences I have had thanks to Tony quick, easy fare, and a wonderful product

Larry and Tony are great salespersons. We enjoyed the experiance of buying a good used vehicle.

James Norris was very polite and spent a lot of time with us to show us all the changes in the Envision Avenier. Every question of ours was answered. James introduced us to all of the people in the room. They all work well with each other and will seem to love working at Buick GMC Brooksville, FL. We have driven Cadillacs for 9 years and this was the first time that we had trouble with them. So we came home and went to Buick GMC Brooksvile and the manager assigned us to James Norris. We were welcomed immediately! We pay off our cars immediately so the no financing is needed.

I brought my car into the service department for general maintenance and was very pleased with the whole process. The customer service was superior and everyone I interacted with was very informative and professional. The complimentary car wash was a welcome surprise. Thanks for a great experience.

Purchased a used Jeep Wrangler from Rick Matthews along with extended warranty had transmission problems two weeks before the warranty expired they sent it to a transmission shop where they said they fixed it but the problem came back a few weeks later by that time the warranty expired but Rick Matthews is still working with me to solve the problem on their on dime that's what I call service which is hard to find these days wouldn't take my cars anywhere else thank you Rick matthews