A very friendly, knowledgeable, professional dealership. I feel the warranty package offered on a used vehicle is superior compared to other dealerships. Everyone I encountered took the time to answer my questions and listen to my needs. I love the no pressure sales experience. So far everything has been perfect and I would recommend this dealership to friends and family.

Great service and he made it easy. Sal my sales person also was a great fit.

Josiah and the team got us back on the road the same day after an unexpected breakdown and luckily it was covered under warranty. I highly recommend this dealership!

Bruce Hurst was outstanding, finance department was exceptional and very professional and knowledgeable on the entire process. Noah (sales mgr) came across a bit to impersonal and a little negative with some messaging! Dealership as a whole was outstanding and I would recommend to others! Bruce went above and beyond and scheduled a concierge to visit with us at home to go over all the electronics and features of the truck!

I had a very pleasant experience with this dealership. Everyone was very professional. Denise was a super salesperson. I would definitely recommend this dealership

System was down (phone and network) for the whole week. Delayed sales process and created longer wait for paperwork

Carlos was personable and helpful through the entire purchase process. His knowledge and willingness to share his knowledge was of great assistance, we will look forward to future opportunities to work with Carlos.

Josiah was very professional and helpful. He kept us informed through the computer system outage and contacted us once the repair costs were available. He made sure we had transportation from the dealership home and arranged for us to be transported back once our car was ready. Jennifer made sure we got the coupon credit available to reduce our expenses.

Donnie was very professional and knowledgeable abut the car he explained what was wrong and how they were going to fix it.He got me a ride from the dealership

Very professional they always schedule me in right away and complete the work in a timely manner. Keep up the good work

Have always felt comfortable with sales and service at this dealership for six years since first sales contact

As I have stated before these guys have it down to an art and again they performed as expected.

Did a great job repairing my 2003 gmc pickup in order to allowed me to make my trip back to new England safely.

Exceptional Car-Buying Experience at Buick GMC Brooksville I recently purchased a 2016 Toyota Sequoia Platinum from Buick GMC Brooksville, and I can honestly say this was the best car-buying experience I've ever had. From the start, Caroline in Internet Sales was incredibly responsive and made sure I had all the information I needed. She got the ball rolling quickly and efficiently. Bryan, the Sales Manager, followed up with me shortly afterward and answered most of my questions over the phone. What stood out to me was how willing he was to text back and forth, which I truly appreciated since I like to have everything in writing for reference. He even communicated through text for about a week, and I always received almost immediate responses. Kacey, another team member, was also fantastic—knowledgeable about the vehicle and the car-buying process. I know I can be a bit demanding with some of my requests, but both Bryan and Kacey were gracious and patient, taking the extra time to accommodate me. I never once felt rushed or ignored. The SUV was so incredible, and the deal was too good to pass up. I also love how their inventory website is set up—it’s easy to navigate and includes all the information I needed, including a free CARFAX for every vehicle. I ended up driving a 5-hour round trip just to work with this specific dealership because of the excellent service and transparency I had experienced over the phone. When I arrived, the receptionist greeted me and promptly introduced me to my salesperson, Carlos Rivera. Honestly, I was a bit nervous because I’ve had so many bad experiences at other dealerships, but as soon as I met Carlos, it felt like meeting an old friend. He greeted me with a smile and a handshake, which immediately put me at ease. The Sequoia was already pulled up and ready for a test drive. I had the chance to walk around it and check it out thoroughly—there were no hidden issues, and everything was exactly as described on the website. Carlos was right there to assist without any pressure, which was a huge relief. During the test drive, he walked me through the entire system to ensure everything was working properly. By the time we returned to the dealership, I was sold on the Sequoia. At that point, my happiness hinged on whether Carlos could get the numbers to work within my budget. Thanks to the amazing service I’d received over the phone, most of the paperwork and quote had already been taken care of, and all that was left was finalizing the deal and driving my new SUV home. The final step was to meet with the financial officer, Mr. Abrahams, to complete the sale. Again, there were no hidden fees or surprises. In fact, I was able to secure a better interest rate than what was initially quoted! Mr. Abrahams respected my budget and educated me on all the great packages they offer, but never once pressured me into getting anything I didn’t want or need. I never thought I would meet honest salespeople, but I ended up meeting—and becoming part of—a dealership full of them. The entire experience was seamless, and I couldn’t be happier with my purchase. I highly recommend Buick GMC Brooksville to anyone in the market for a vehicle. If you want transparency, great customer service, and a stress-free car-buying experience, this is the place to go.

Great service I'm not sure they addressed any recalls I have had letters about